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FAQ
Frequently asked questions
Everything you need to know about gifting, orders, delivery, and special requests.
Can I request a replacement for a damaged gift item?
Yes, if your order arrives damaged or defective, you can contact our support team to request a replacement or assistance.
How long does it take to receive a refund?
Refunds are generally processed within 5–8 business days after the returned item is verified and approved.
Is my payment information protected during checkout?
Yes, all transactions are secured through encrypted payment gateways for safe and reliable processing.
Which payment methods are accepted on the website?
We support multiple secure payment options including UPI, debit cards, credit cards, and net banking.
Can I update my personal information after signing up?
Yes, you can edit your profile details, delivery addresses, and contact information anytime from your account section.
Do I need an account to place an order?
No, you can shop as a guest, but creating an account helps you track orders and save your details easily.
How often are gift products restocked?
Popular and trending gift items are restocked frequently based on customer demand and inventory availability.
Can I get notified when a sold-out gift is available again?
Yes, you can subscribe to restock alerts and receive updates once the product becomes available again.